Customer Support
Control Panel (CPanel) LoginWebmail LoginBilling Account LoginYour billing account is the place to log into when you want to place a new order, renew an existing order, check your outstanding invoices, expiry dates and make payments online. KnowledgebaseMany of the common problems are documented with their solutions in our knowledgebase. Quickly find solutions to your queries in our knowledgebase by searching or checking out some of the most popular articles. Frequently Asked QuestionsDo you have any pre-sale questions? Most of them have been answered in our frequenly asked questions. If you have any questions, contact us via live chat, email or phone for assistance. Video TutorialsOur control panel comes with video tutorials to guide you through the configuration of each section. We also have another set of video tutorials available at the link below. ToS & SLAThe following » Terms of Service (ToS) and » Service Level Agreement (SLA) are applicable for web hosting services. |
Live ChatWe are proud to introduce live help for our customers on our website. Click on the icon on the right start chat. Our live chat is available most of the time on our website. If it is offline, please contact us via support tickets, email or phone. Support Level: Sales & General Support Ticket Support SystemWe recommend submitting all your support requests using our support ticket system. You will be assigned a ticket number for your reference. Please use the ticket number for all your correspondance regarding the matter. Support Level: Sales, General & Technical Support Telephone & Email SupportCannot find the solution in our knowledgebase or FAQ? Send us a support ticket or call us on our numbers below at any time. No support query will go unanswered. Office (Sales & General Support): Personal ContactsManaging Director Technical Director |
